Friday, January 16, 2026

Pega Developer – Lead Level (Job ID:9802)

 

LEAD PEGA CDH. OWN THE DECISIONS. MOVE THE NUMBERS.

If you’re done being “the person who builds what they’re told”… and you’re ready to be the person who sets the decisioning direction — read this.

This is a Lead-level Pega CDH role in Kuala Lumpur (Hybrid) where your work doesn’t just ship… it performs:

  • Higher conversion from Next Best Action

  • Smarter, consistent customer journeys

  • Better model-driven personalization

  • Clear uplift you can point to

No company name. No noise. Just a serious opportunity.


Position: Pega Developer – Lead Level

Job ID: 9802
📍 Location: Kuala Lumpur
🧩 Working Mode: Hybrid
🏢 Industry: IT Solution Provider


The Opportunity

You’ll lead delivery and decisioning execution in Pega Customer Decision Hub (CDH), building and guiding NBA strategy and personalization across channels.

You’ll work hands-on with:

  • NBA Designer + NBAD framework

  • Decision strategies, decision tables, propensity models

  • Adaptive + predictive modeling

  • Inbound / outbound decisioning

  • Request/response message patterns

  • REST / SOAP / connectors integrations

  • Strong understanding of Pega CDH + BPM platform capabilities

This role is for someone who wants to be known as the person who turns CDH into a business weapon — not just “the Pega guy.”


What You’ll Be Doing (Lead Scope)

  • Lead and drive Next Best Action strategy design using NBA Designer + NBAD

  • Architect decisioning logic using decision strategies, propensity models, decision tables, adaptive experiences

  • Own inbound/outbound decision flows + manage request/response patterns

  • Translate business intent into CDH logic with technical + non-technical stakeholders

  • Guide integration patterns and delivery using REST / SOAP / connectors

  • Troubleshoot with speed and discipline: root cause → performance uplift → prevention

  • Set standards, mentor, and raise the quality bar across CDH workstreams


What You Must Bring

  • Minimum 12 years relevant experience in Pega CDH

  • Bachelor’s degree in Computer Science / IT (or related)

  • CPDC/CDH certified

  • Proven hands-on strength in:

    • NBA Designer / NBAD framework

    • Adaptive + predictive models

    • Decision strategies, propensity models, decision tables

    • Personalized customer experience (adaptive model)

    • Inbound / outbound use cases + message handling

    • Integrations: REST / SOAP / connectors

  • Strong analytical problem-solving (works independently + leads teams)

  • Excellent communication with both technical and business stakeholders


Why This Role Wins

  • Hybrid Kuala Lumpur setup

  • Lead role focused on CDH decisioning + NBA performance

  • Real ownership, real impact, real visibility

  • Positions you as a CDH decisioning leader, not a generic BPM dev


Apply Now (Fastest Route)

Use Job ID: 9802 so we can route you immediately.

Google Forms: https://forms.gle/5mn2Kyd2ysXk2LBG7
WhatsApp CV: https://wa.link/5pv88e
Confidential Discussion: https://wa.link/lptg0z


Hashtags

#Hiring #Pega #PegaCDH #CustomerDecisionHub #NextBestAction #NBAD #LeadDeveloper #PegaDeveloper #Decisioning #BPM #TechJobs #ITJobs #KualaLumpurJobs #HybridJobs #MalaysiaJobs #ApplyNow

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