Systems Analyst [Job ID:8802]

 

🚨 Be the Command Center Behind Banking Innovation – Join as a System Analyst 💻

Are you the go-to person when systems need saving? Ready to lead incident response and ensure 24/7 application performance for a major banking transformation? If you thrive under pressure and love solving complex technical puzzles, this role is built for you.

📍 Location: KL Sentral, Malaysia
🖥️ Working Mode: Onsite
🏢 Industry: Local Bank
🆔 Job ID: 8802
👨‍💻 Position: System Analyst

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💼 Why You’ll Love This Role:

✅ Own mission-critical systems that power consumer banking
✅ Act as the tech backbone ensuring continuity, stability & compliance
✅ Lead incident/problem resolution from root cause to recovery
✅ Collaborate with top-tier stakeholders, vendors & business units
✅ Use your Microsoft Dynamics CRM expertise to drive innovation
✅ Stay future-ready with exposure to Azure, Power Platform, Control-M, ITIL, and more

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🧩 Your Key Responsibilities:

• Drive proactive incident management & application monitoring

• Analyze recurring issues, recommend preventive fixes

• Own the SLA process: collaborate with dev, ops, and vendors

• Track & resolve application incidents, problems, and changes

• Ensure control & compliance with IT governance and audit standards

• Produce detailed reports for stakeholders, auditors & regulators

• Support SIT/UAT/production maintenance & disaster recovery planning

• Coach, manage, and lead your technical support team

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🧠 What You Bring to the Table:

• 🎓 Bachelor’s in Computer Science/IT or relevant field

• 💪 3–5+ years in Microsoft Dynamics CRM application support

• 🛠️ Hands-on with CRM architecture, debugging, SQL scripting, Control-M

• 🔌 Middleware & incident tools (e.g. MQ, Remedy, SSIS, BMC)

• 💡 Solid grasp of ITIL, SDLC, Azure PaaS, SaaS

• ✅ Microsoft Azure certification – a big plus!

• 🧠 Critical thinking, stakeholder management & leadership experience

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🤝 Soft Skills that Set You Apart:

• Strong in coaching, leading & service-oriented mindset

• Analytical, collaborative, and strategic in communication

• Resilient in high-pressure environments

• Confident in bridging the gap between business and tech

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🎯 Bonus if You Know:

• Power Platform, Dataverse, Dynamics 365 Customization

• Banking application environments and regulatory compliance

• Business continuity planning & risk mitigation

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🚀 Ready to Be the Guardian of Seamless Banking Experiences?

Be the system expert everyone turns to. Apply now to lead mission-critical operations in the digital banking era!

👉 Apply via Google Form: https://forms.gle/5mn2Kyd2ysXk2LBG7
👉 WhatsApp: https://wa.link/5pv88e
🤫 For confidential discussion click this link 👉 https://wa.link/lptg0z

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