🔥 Level Up Your Career with a Role that Shapes the Future of IT!
Are you a strategic thinker with a knack for bridging business goals and tech innovations? 💡 Join us as a ServiceNow Business Analyst and drive digital transformation in a high-impact environment using the latest in GRC, IRM, and Gen AI.
📍 Location: Damansara, Malaysia
🖥️ Working Mode: Onsite
🏢 Industry: IT Solution Provider
🆔 Job ID: 8818
💰 Salary: Open Budget (Market Rate)
💼 Why This Role Is For You
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Be at the forefront of AI and ServiceNow Gen AI adoption
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Translate real-world problems into smart workflow solutions
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Drive innovation in Governance, Risk, and Compliance (GRC) & Strategic Portfolio Management (SPM)
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Collaborate with developers, data scientists & stakeholders
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Develop Proof of Concepts, coach your peers, and shape product strategy
🚀 What You’ll Do
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Convert business needs into functional specs (SRS)
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Gather requirements through workshops, interviews & demos
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Build ServiceNow portals, catalogs, and automation
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Lead UAT, validations, and AI solution design
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Create FSD, BRD, Use Case Diagrams, and RTMs
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Champion best practices and upskill your team
🧠 What You Bring
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4–10 years of ServiceNow experience
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ServiceNow CIS certifications (IRM/GRC a must)
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Solid grasp of ITSM, ITOM, CMDB, CSDM & Automation
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Fluent in ITILv4 practices
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ServiceNow CAD certified preferred
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Strong communication, resilience, and adaptability
🎯 Ready to Take the Next Step?
Submit your resume now!
👉 Apply via Google Form: https://forms.gle/5mn2Kyd2ysXk2LBG7
👉 WhatsApp: https://wa.link/5pv88e
🤫 For confidential discussion click this link 👉 https://wa.link/lptg0z
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