🔄 Organizational Change Management (OCM) Consultant – MS365 ERP
Job ID: 9577
📍 Batu Kawan, Penang
💼 Domain: Manufacturing | Finance | Operations
Are you the change leader who can guide an entire organization through a major Microsoft Dynamics 365 ERP transformation?
If you thrive on driving adoption, shaping behaviors, and ensuring people embrace new ways of working — this is your calling.
🌟 What You Will Lead
As the OCM Consultant for a full-scale MS365 ERP transformation, you will shape the human side of the project — turning disruption into readiness, and resistance into confident adoption.
Your mission:
✔ Reduce resistance
✔ Drive user adoption
✔ Ensure the new ERP becomes part of daily operations
✔ Align people, processes, and culture with the transformation goals
🎯 Key Responsibilities
You will be the strategic driver behind organizational readiness and adoption:
🔹 Change Strategy & Planning
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Develop a full OCM strategy for Microsoft Dynamics 365 ERP rollout
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Conduct stakeholder analysis, impact assessments, readiness checks
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Identify change risks and build mitigation plans
🔹 Communication & Training
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Create communication plans, training roadmaps, engagement programs
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Lead workshops, town halls, feedback cycles, and user adoption campaigns
🔹 Leadership & Stakeholder Alignment
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Coach business leaders to communicate and lead change effectively
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Build super-user networks, champions, and support structures
🔹 Monitoring & Reinforcement
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Track adoption metrics, user readiness, and resistance patterns
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Integrate change plans into the broader ERP project plan
🔥 Mandatory Skills
✔ Hands-on experience delivering OCM for Microsoft Dynamics 365 ERP implementations
✔ Strong capability in change impact analysis, communication, training & stakeholder management
⭐ Desired Skills
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Bachelor’s degree in Business, HR, Psychology or equivalent (Master’s preferred)
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Certification in Change Management (Prosci / ADKAR / Kotter)
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Solid understanding of business processes: Finance, Supply Chain, HR, Operations
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Excellent communication, facilitation & interpersonal skills
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Ability to communicate clearly in Bahasa Melayu
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Experience working in fast-paced, matrixed, multi-stakeholder environments
🌍 Why This Role Matters
You’ll be the voice, guide, and anchor through a major digital transformation.
Your work will directly determine how smoothly the ERP is adopted — and how effectively the business transforms.
If you want a role where your influence is strategic, visible, and business-critical… this is it.
📨 Apply / Contact
Apply Now: https://forms.gle/5mn2Kyd2ysXk2LBG7
WhatsApp CV: https://wa.link/5pv88e
Confidential Discussion: https://wa.link/lptg0z
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