Your IT Career Could Start Here — If You Move Fast Enough.”
Job ID: 9651 — L1 IT Helpdesk Support
Location: Jakarta
We need 15 strong L1 Helpdesk agents who can deliver reliability, accuracy, and fast response.
You Will:
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Be the first contact for all technical issues
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Perform basic troubleshooting + system navigation support
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Maintain ticket accuracy
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Escalate smartly — not blindly
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Communicate updates clearly to end users
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Support 24/7 or business-hours ops
KPIs You’ll Be Judged On:
✔ Response time
✔ Resolution time
✔ Customer satisfaction
✔ Correct triage & escalation
This role fills fast because it builds real IT careers.
Apply Now
WhatsApp CV: https://wa.link/5pv88e
Confidential Discussion: https://wa.link/lptg0z
If you’re serious, act. If you hesitate, you lose.
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