Thai-Speaking Tech Support Star Wanted – Be the Voice That Solves IT!
📍 Location: KL Sentral, Malaysia
🖥️ Working Mode: Onsite
🏢 Industry: Consulting (Insurance)
🆔 Job ID: 9014
🌟 Why This Role?
If you're fluent in Thai and passionate about tech, this is your moment to shine! Be the hero behind the screen, solving issues and keeping systems running. Plus, gain hands-on IT experience in a global consulting environment.
🎧 What You’ll Handle
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📞 Be the first responder for calls, chats, or emails from customers
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🧩 Troubleshoot hardware, software, and basic network issues
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💻 Guide users through account setups, installations, and common fixes
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🔄 Escalate complex issues with detailed notes to Level 2+
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📝 Log all support cases in the service desk system
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📚 Help build and update the internal knowledge base
✅ Requirements
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🎙️ Fluent in Thai (spoken and written)
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💬 Strong communication and empathy skills
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🧠 Basic understanding of Windows/Mac/Linux systems
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🧰 Familiar with common office and remote support tools
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🧩 Problem-solving mindset & great attention to detail
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🕐 Willing to work 24/7 shifts, including weekends
🚀 Apply Now!
📋 Apply via Google Form: https://forms.gle/5mn2Kyd2ysXk2LBG7
📲 WhatsApp: https://wa.link/5pv88e
💬 Private Inquiry: https://wa.link/lptg0z
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