💼 Job Opportunity: Lead / Manager – IT Infrastructure & Network Technologies
📍 Location: Kuala Lumpur
🖥️ Working Mode: On-Site
🏢 Industry: IT Solution Provider
🆔 Job ID: 8392
🌐 Language Requirement: Japanese Proficiency (JLPT N1/N2)
🚀 Join a Global Tech Leader Driving Innovation & Excellence
Are you a bilingual leader in IT Infrastructure & Network Technologies with a passion for managing global teams and complex enterprise projects? This is your opportunity to step into a senior leadership role at a multinational tech powerhouse, where you'll own infrastructure delivery, customer experience, and service excellence across APAC and beyond.
🔍 What You’ll Be Responsible For
✅ Leadership & Team Management
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Lead, hire, mentor, and manage high-performing IT operations teams.
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Evaluate performance, ensure growth and build a collaborative team culture.
✅ IT Infrastructure & Network Oversight
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Oversee LAN/WAN/WiFi, SaaS, WebEx, Video & Collaboration platforms.
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Guarantee high availability, system performance & proactive support delivery.
✅ Project & Service Delivery
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Drive infrastructure-related projects end-to-end with clear SLAs and KPIs.
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Handle escalations, manage client expectations, and deliver consistent excellence.
✅ Governance & Communication
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Manage weekly/monthly/yearly reviews with clients.
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Present insights and performance reports to executives & stakeholders.
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Collaborate across regions and lead global change initiatives.
🎯 You’re the Ideal Fit If You Have:
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✅ JLPT N1 or N2 level Japanese fluency (speaking, reading, and writing)
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✅ 7+ years in Technology Project/Operations Management, especially in Infrastructure & Networks
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✅ Deep understanding of LAN, WAN, WiFi, Video Conferencing, Collaboration Tools
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✅ Familiarity with ITSM and support frameworks
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✅ Strong leadership, stakeholder management, and communication skills
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✅ Certification(s) preferred: CCNA, CCNP, CISSP, PMP, ITIL
📩 Ready to Apply?
📌 Fill out our form here: https://forms.gle/5mn2Kyd2ysXk2LBG7
📱 Or chat with us on WhatsApp: https://wa.link/5pv88e
🤫 For confidential discussion click 👉 https://wa.link/lptg0z
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